1. Service and scope
These terms apply to your use of the SIMSERP app and connected services provided by SIMSYS, whose public Google Play developer name is SIMSYS Software. Your order, subscription details or a separately agreed service contract also apply to the services you purchase. Contact support if you need clarification before using a service.
2. Accounts and authorized use
Provide accurate account information, protect your login details, and use only workspaces and records you are authorized to access. Organization administrators are responsible for assigning appropriate permissions. Notify support if you suspect unauthorized access.
Do not use the service for unlawful activity, upload content you have no right to process, interfere with the service, or attempt to access another organization’s information.
3. Business records and responsibilities
You and your organization remain responsible for the accuracy of records entered, the permissions needed to process personal information, and reviewing business reports before relying on them. SIMSERP does not replace professional accounting, tax, employment or legal advice. Maintain suitable backups of records you control, especially offline or exported data.
4. Plans, payments and cancellation
Available features, prices, billing periods and service conditions are those stated in your order or subscription agreement. Downloading the app does not by itself provide access to every paid module. Contact support for subscription changes, cancellation or refund requests; applicable purchase terms and mandatory consumer rights remain in force.
5. Privacy and third-party services
Our privacy policy explains how information is handled. Your organization may enable third-party services or integrations, which have their own terms. Use the account-deletion page to request deletion of an account and associated personal data.
6. Availability, updates and ending access
Features may be updated and service may be interrupted for maintenance or incidents. Cloud features require a working connection. Contact support about availability issues, ending a subscription or exporting your records. Access may be restricted for security reasons, misuse, or under the applicable service agreement.
7. Your rights and contact
Nothing in these terms excludes rights that cannot be excluded under applicable law. Updates to these terms will be published on this page, and material changes will be communicated where required. For service questions or complaints, contact SIMSYS:
SIMSYS · SIMSYS Software · SIMSERP
1 CHELLAM NAGAR 1ST STREET, Mangalam Road
Tiruppur, Tamil Nadu 641604, India
Support: support@simsys.in
General enquiries: info@simsys.in
Phone: +91 97870 01002
Company website: simsys.in